Fees
There are many
ways available to calling card companies to fool the customers.
Different kind of fees and taxes are used to give customers a false
sense of low rates. Of course low rates always sound attractive, but
beware. These are some tricks used:
1. Minute announcement.
The number of mins announced, in almost all cases, do not take
into account fees -- connection, maintenance or any other. Also 1
minute in the calling card system can be programmed to less than 60
seconds. If it is programmed to let's say 40 secs, a card which says
30 mins will be used up in 20 mins!
2. Connection Fee.
Usually between 50 cents and $2. This fee is deducted per call,
during the start of the call. This fee has now fallen out of favor.
Most have and advertise "NO Connection fee" but have other hidden
fees to compensate.
3. Maintenance fee.
Usually applied in interval of 7 or 14 days. Mostly between 50
cents and $1.50. However, the first one is applied the midnight of
the day you placed the first call.
4. Billing Increment/Rounding.
Usually 3 minute rounding cards are available these days. If it
is a 3 min rounding card, and if you talk for 45 seconds 3 mins will
be deducted. If you talk for 10 mins 12 mins will be deducted.
Also when the minutes are announced the billing increment is not
taken into account, but actual length of the call does take that
into account. So for example if it is a $10 card, and the rate is 20
cents, the system will say "you have 50 mins", but it will only give
you 48 mins.
Also, if it is a 3 minute rounding card and there is balance on your
card which allows less than 3 mins, you won't be able to place that
call. So if the rate is 30 cents on a 3 min rounding card and you
have a balance of 80 cents you won't be able to call that
destination.
5. Tax.
Upto 50%. The tax is not taken into account while announcing the
number of minutes. So if the advertised rate is 20 cents and if it
is a $10 card, the announced number of minutes will be $10/$0.20 =
50 minutes. But the actual charged rate is $0.20 * 1.25 = $0.25. So
the card will give you 40 mins.
6. Hang up fee.
Once you hangup if the balance on the card is less than the per
minute rate for the destination you just called, the balance will be
reduced to zero. So, for example if the rate for your destination is
35 cents and there is 30 cents left on the card the balance will be
reduced to zero after you hangup.
7. Post-call
Fee.
This fee is applied after a call is placed and if there is money
left on the card. Ranges from 12 cents to $2 per call.
8.
Long Call
Fee.
Some cards charge a fee if a call exceeds certain number of
minutes. The call could cost 10-25% more than the stated rate
if the call exceeds that limit.
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